This policy describes how we, Tagor Group (hereinafter: the “Company”, “we”), collect, use, process, store, and share personal information of users on our website (the “Website”).
1.1. We recognize the importance of protecting your privacy and act in accordance with applicable Israeli law.
1.2. This policy applies to any use of the Website, including via browser, mobile, API interfaces, chat/artificial intelligence, and any related digital channel.
1.3. Your use of the Website constitutes your consent to this policy. If you do not agree, please refrain from using the Website.
2.1. You are not obligated to provide personal information; providing it is at your discretion and subject to your consent. However, failure to provide certain details may prevent us from delivering some of our services (e.g., responding to inquiries).
2.2. We may update this policy from time to time. An updated version will be published on the Website and will take effect upon publication unless stated otherwise.
“Personal Information” – as defined under applicable Israeli law, including any information about an identified or identifiable individual, directly or indirectly.
“Processing” – any operation performed on personal information (including collection, recording, organization, storage, use, adaptation, disclosure, transfer, deletion, etc.).
“Cookies” – small text files/online identifiers stored on the user’s device, as well as similar technologies (pixels, beacons, local storage).
There is no legal obligation to provide personal information; it is provided voluntarily. However, failure to provide certain details may prevent us from delivering some services (e.g., responding to a submitted inquiry form).
5.1. Information you provide – when filling out contact/registration/chat forms, subscribing to a mailing list, or placing an order: name, email, phone number, and inquiry content.
5.2. Technical and behavioral data – collected automatically when using the Website: IP address, cookie/pixel identifiers, browser/system/device type, language, time zone, page views, time spent, clicks, referrals.
5.3. Log files – may include IP address, timestamps, entry/exit pages, and system actions; used for management, security, and trend analysis.
5.4. AI tools – content entered into chat/conversation/AI tools may be sent to the AI provider and processed according to its terms; avoid sharing sensitive information.
5.5. Analytics and marketing tools – including Google Analytics / Google Ads, Meta (Facebook) Pixel, TikTok Pixel, Google Tag Manager, and mailing systems such as Mailchimp / ActiveTrail. These tools may create/receive identifiers and associate them with your activity for measurement, service improvement, and marketing purposes.
6.1. Providing services and responding to inquiries.
6.2. Improving, maintaining, and personalizing the Website and user experience.
6.3. Statistical analysis and measurement (analytics).
6.4. Security, fraud prevention, misuse prevention, and legal compliance.
6.5. Defense, establishment, and enforcement of legal rights.
6.6. Direct marketing and newsletters – subject to consent and applicable law; each message will include an unsubscribe option.
7.1. Service providers – cloud hosting, mailing and list management systems (including ActiveTrail/Mailchimp), analytics (Google Analytics/Google Ads), marketing pixels (Meta/TikTok), tag management (Google Tag Manager), technical support, and security – as required and subject to confidentiality and appropriate security obligations.
7.2. Legal requirements and enforcement – disclosure as required by law, court order, or competent authority, or for establishing/exercising rights and defense against claims.
7.3. Corporate events – mergers, acquisitions, or transfer of activity, subject to privacy commitments.
7.4. Aggregated/anonymous data – non-identifiable data may be shared for statistical and service improvement purposes.
If processing or storage occurs outside Israel, such transfer will be carried out in accordance with applicable law (including appropriate contractual mechanisms, as required).
9.1. The Website uses cookies and similar identifiers for operation, functionality, personalization, analytics, and marketing. Some are essential, while others require consent.
9.2. Tools used may include Google Analytics / Google Ads, Meta (Facebook) Pixel, TikTok Pixel, Google Tag Manager, and mailing systems such as ActiveTrail/Mailchimp.
9.3. You can manage/block cookies via browser settings; blocking may affect Website functionality. If a cookie preference center is available, you can update preferences at any time.
9.4. Some providers offer opt-out mechanisms; you may review their policies and act accordingly.
Information will be retained for the period necessary to fulfill the purposes for which it was collected and in accordance with legal retention requirements (including accounting, tax, risk management, and evidence preservation).
We implement standard and appropriate technical and organizational security measures to prevent unauthorized access, misuse, loss, or unauthorized disclosure. However, no security is absolute in an online environment.
The Website is not intended for minors without parental/guardian consent. If we become aware that information about a minor has been collected unlawfully, we will act to delete it within a reasonable time after receiving notice.
Subject to applicable law, you have the right to access, correct, and delete your personal information, as well as to opt out of marketing communications. To exercise your rights, see Section 14 (Contact). Identity verification may be required before processing requests.
For inquiries, rights requests, and complaints:
You may contact us via the contact us form on our website.
